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friedmoon
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Re: Partner network data connectivity issues
I am new to Videotron and having issues as well connecting to PRTNR1 when I visited 1000 islands this morning. I could make phone calls but could not access data with full bars of service with my old iphone 6s plus. Before calling the technical spport, I turned off my phone several times, but it did not work. Then I called technical support, they asked to turn off the "autimatic" network selection and chose PRTNR2. It worked for a while, but on the way back, the phone had no data connection again, I had to manually choose Videotron to connect to the network. This is not acceptable. I hope Videotron can find a solution to this issue.14 kVues0like0Commentaire