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MJS613
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Re: Partner network data connectivity issues
I am having the same issue, that when the phone switches to the partner network sometimes I lose service alltogether sometimes it is just the data that drops. The only way to get it to come back is to turn airplain mode on and off and if that doesn't work reboot my phone. I just spoke to a rep via the chat and they told me that the solution is to turn airplain mode on and off or reboot my phone. That isn't really a viable option to be doing that multiple times a day. Where I live it is right on the border of videotron and partner network so my phone is constantly switching between the 2 and on multiple occasions I have had no service at all. Has anyone found a good solution to this problem yet? I have a co worker that doesn't have any issues when switching between networks but his wife does. He has a iphone and his wife an android phone. I have a new iphone 8 Plus so we were able to rule out it being isolated to just iphone or android, could it be a sim card issue?14 kVues0like1Commentaire