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À propos de Kango

Kango
Kango
Disciple
‎07-01-2018
Membre de la communauté
depuis ‎01-12-2017

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Re: iPhone X Delivery Times
You are not providing an appropriate answer. Please tell your customers how or why it is taking soo long. And what are you going to do to resolve this issue besides telling us to wait. Telling us to wait is not the correct answer. Videotron claim customer service is important. This is very poor customer service and a poor experience to new and old customers. Myself and my partner are new clients. I can guarantee you I will not be recommending Videotron to anyone after this experience.
Re: iPhone X Delivery Times
Delivery times straight from Apple now only 1-3 days. Not unless you're videotron which is three months! The phone I ordered which is a black 256gb model is available right now at the Apple store with no wait. Videotron should send everyone with a cheque to go order our phones from Apple. Good job on screwing up one of the most anticipated cell phone launches in the past decade. http://appleinsider.com/articles/17/12/10/iphone-x-delivery-times-improve-worldwide-down-to-1-3-days-in-some-markets
Re: iPhone X Delivery Times
Kiosk guy originally told me in a week after I ordered it. Then I called customer service 2 weeks after I ordered it and they told me I should have it in a week. Another lie. Then I called again and they said they have no idea when I will get my phone. But I will have it by 31 January!!! Can you believe that?! Apparently the solution to this problem is to wait. Great way to show first time customers how this company operates.
Re: iPhone X Delivery Times
Freedom Mobile offered iPhone pre-orders on November 24 and available in store on December 8. What is Videotrons excuse? You had pre-orders almost a full month ahead of Freedom.