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Re: Samsung Galaxy S22
fbofficewrote: HI I have a Samsung Galaxy S22; and videotron internet services The Helix Fi installed without any issue; but the Helix TV site won't install. I've tried remove and re-installing several times. The error message says: "lets try that again: 500. We aren't able to add your device. Please verify that you have a working internet connection and we'll give it another go. Sorry for the inconvenience". However, the phone is connected directly to the Videotron internet service. Does anyone have suggestions? THANK YOU Ensure that your device has a stable internet connection by verifying that you can access other internet-dependent apps or websites. If your connection is stable, try clearing the cache and data of the Helix TV app. To do this, go to the "Settings" on your Samsung Galaxy S22, navigate to the "Apps" or "Applications" section, find the Helix TV app, and select "Storage." From there, choose the options to clear the cache and data. Afterward, attempt to reinstall the app and see if the problem is resolved.4,2 kVues0like0CommentaireRe: wifi configuration
potemawrote: Hi folks, my wifi gateway page in my browser no longer allows me to manage my wifi configuration. It says " Wi-Fi Mode, Security Mode, Channel Selection, Channel Mode, and Channel Bandwidth are being managed automatically to help optimize your home Wi-Fi network and improve Wi-Fi coverage. To edit your Wi-Fi Network Name & Network password, please download the Videotron Helix Fi app or visit helixfi.videotron.com . " I tried adding a screenshot of this message for clarity but was getting a permission denied error upon uploading an image from my pc. How can i change this to allow me to configure my wifi network manually? I don't want it to be configured automatically and scouring the help information and forums has led me to very little info. This was not the case when i last checked a few months ago. Thank you. To regain manual control over your Wi-Fi network configuration, you can download the videotron Helix Fi app mentioned in the message. Once you have the app installed on your mobile device, you should be able to access and manage your Wi-Fi settings, include the network name and password. The app is designed to provide a user-friendly interface for configuring your Wi-Fi network, giving you the flexibility to make changes according to your preferences. By using the app, you can bypass the limitation of the web interface on your browser and have direct control over your Wi-Fi network settings.7,5 kVues0like3Commentaires