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Re: Some apps do not work on wifi, but ok on LTE
jamesGHwrote: Hello, I am having a strange issue where some of my applications on my phone are not working when using my Helix wifi, but work normally when I turn off the wifi on my phone and only use LTE. I can browse normally on my phone when on wifi, and other site work fine. Ironically, I cannot use the Helix Fi app on my phone if the phone is connected to wifi, but the app works fine on LTE. Would anyone have any suggestions? Thank you Certainly! To address the issue of certain applications not working properly when connected to your Helix wifi network, try the following troubleshooting steps. First, restart your phone to clear any temporary glitches. If the problem persists, check if the Helix Fi app requires specific network settings or permissions that may be hindered by your wifi network. Review the app's settings and ensure it has the necessary permissions to function correctly on wifi.3,5 kVues0like0CommentaireRe: Change my phone???
PrivateEye1wrote: Videotron is telling me I have to change my phone to "avoid any unpleasant surprises" Thing is, my phone, an LG6, works fine and I don't WANT to change it!!! I'm a senior and can't take any hassle. I use my phone for very little - just ordinary phone calls, mostly local, and don't travel. So will my phone still work? What "unpleasant surprises" are they threatening me with? Do I HAVE to change my phone to stay with Videotron? Thanks for your advice! In most cases, service providers may encourage customers to upgrade their phones to ensure compatibility with never technologies or to offer improves services and features. However, its important to note that your current phone, the LG G6, should still work for basic phone calls even it there are advancements in network technology. Thanks247Vues0like0Commentaire