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Re: Helix - channel changing
Thanks for your reply. If I may suggest, this should become a priority as it has been the main complaint of many customers for the last few years. To my knowledge,HELIX is the only system ( not Bell nor Dish, Direct or Shaw. Not even Videotron Illico) that doesn’t filter the channel button. With today technology it should be an easy fix. Thanks again.5,9 kVues1like1CommentaireRe: Helix - channel changing
Its VERY annoying. Even worst, even if you programed the guide to show you, by default, only the channels that you subscribed to, this setting will constantly change on its own and the guide will start showing all the non-subscribed channels as well. I was told that this has been going on since 2019, when Helix was first introduced. I can’t believe that the problem has not been corrected in more that 2 years. I’m seriously considering switching over to another system. Can you check with engineering when the channel button will work properly and scroll through the subscribed channels only??5,9 kVues0like2Commentaires