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Re: Helix fi 2 gateway disconnecting periodically
I am having this exact same issue. Light goes orange for a bit, then briefly goes green and back to white. Happens at least 5 or 6 times throughout the day at completely random times. Cables are all checked and properly hooked up, restarted the gateway a good 3 times now to no avail. It's a router problem for sure because every single device connected to the router just loses out on the internet connectivity but the actual connection to the router is still visible. My computer is connected to the router with an ethernet cable and also has this problem so it is not a wifi issue. This is getting extremely aggravating, paying for the 400mbps option and the connection sometimes doesn't even stay up for an hour without dropping.18 kVues0like2Commentaires