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marwane1231
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My smart devices won't connect to helix wifi
Hello, My smart devices won't connect to helix wifi. I tried everything, from splitting to 2.4ghz to opening port, i contacted the manufacture and they gave some steps but nothing is working. i didn't have this problem with the old router. I just got the helix like a week ago, and the devices I used to use won't connect... I don't know what to do. Thank you7,1 kVues0like3CommentairesI have smart devices (light bulb and smart plug) but it doesn't want to connect to my internet ...
I have smart devices (light bulb and smart plug) but it doesn't want to connect to my internet. I contacted the smart devices company and they gave me steps to check (like the 2.4ghz ...) I did everything but they still won't connect... the same devices connected with no problem before I moved out (2 weeks ago) with the Videotron old router. I don't know what to do... the devices recognize the network but don't connect. thank youRésolu11 kVues0like6Commentaires