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unstable helix wifi connection
My laptop keeps losing its connection to our home network, forcing me to restart the computer each time to regain access to the internet. This issue only happens on this network and this is the most recent device in our household, which should have the most up to date tech. Once acquired, the connection may last from a few minutes to a few hours with no apparent pattern. Other devices on the network do not seem to have this issue, and since the helix tech doesn't see a reason for it he decided it has to be a problem with my device and won't help. What could be causing this?6,5 kVues0like1CommentaireMy computer keeps losing connection to the Helix wifi
I've had helix for a bit over a week now and while other devices in the house seem to keep their connection to the wifi, my laptop, which is also the most recent device and thus should have the most up to date tech, periodically loses connection, forcing me to restart the computer each time. This only happens on this network and once the connection is acquired it may last for hours or for a few minutes with no apparent pattern. The videotron tech doesn't have this issue with his own device and won't help. What could be causing this?3,4 kVues0like0Commentaire