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WPA-compatible devices: the list

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This is the list of consumers’ WPA-compatible wireless devices using Cell Broadcast distribution.

 

Find all the details about the Alert Ready Service in our forum's article here

 

A50

Alcatel

Go Flip

Alcatel

iPhone SE (2nd generation)

Apple

iPhone 12 mini

Apple

iPhone 12

Apple

iPhone 12 Pro

Apple

iPhone Pro Max

Apple

iPhone 11 Pro

Apple

iPhone 11 Pro MAX

Apple

iPhone 5s

Apple

iPhone 6

Apple

iPhone 6 Plus

Apple

iPhone 6s

Apple

iPhone 6s Plus

Apple

iPhone 7

Apple

iPhone 7 Plus

Apple

iPhone 8

Apple

iPhone 8 Plus

Apple

iPhone SE

Apple

iPhone X

Apple

iPhone XR

Apple

iPhone XS

Apple

iPhone XS Max

Apple

DTEK50

BlackBerry

Cat S31

Caterpillar

Snap

Coolpad

Pixel 2

Google

Pixel 2 XL

Google

Pixel 3

Google

Pixel 3 XL

Google

Pixel 3a

Google

Pixel 3a XL

Google

Pixel 4

Google

Pixel 4 XL

Google

Pixel 4a

Google

Pixel 4a(5G)

Google

Pixel 5

Google

Mate 20 Pro

Huawei

P10

Huawei

P10 Lite

Huawei

P20 Pro

Huawei

P30

Huawei

P30 Lite

Huawei

P30 Pro

Huawei

P40

Huawei

P40 Pro

Huawei

G5

LG

G6

LG

G6+

LG

G7 One

LG

G8 ThinQ

LG

G8X ThinQ Dual Screen

LG

K30

LG

K41s

LG

K61

LG

Q Stylo+

LG

Q6

LG

Q60

LG

Q70

LG

Stylo 3 Plus

LG

Velvet

LG

X power 3

LG

Moto E (2020)

Motorola

Moto E5 play

Motorola

Moto E6

Motorola

Moto G5

Motorola

Moto G6

Motorola

Moto G6 Play

Motorola

Moto G7

Motorola

Moto G7 Play

Motorola

Moto G Power

Motorola

Moto G Stylus

Motorola

Moto Z2 Play

Motorola

Moto Z3 Play

Motorola

Moto Z4

Motorola

One Hyper

Motorola

Galaxy A10e

Samsung

Galaxy A20

Samsung

Galaxy A21

Samsung

Galaxy A5 (2017)

Samsung

Galaxy A50

Samsung

Galaxy A51

Samsung

Galaxy A70

Samsung

Galaxy A71

Samsung

Galaxy A8

Samsung

Galaxy J3 (2018)

Samsung

Galaxy J3 Prime

Samsung

Galaxy Note 20 Ultra

Samsung

Galaxy Note 10+

Samsung

Galaxy Note 8

Samsung

Galaxy Note 9

Samsung

Galaxy S20 5G

Samsung

Galaxy S20 FE

Samsung

Galaxy S20 Ultra 5G

Samsung

Galaxy S20+ 5G

Samsung

Galaxy S10

Samsung

Galaxy S10+

Samsung

Galaxy S10e

Samsung

Galaxy S7

Samsung

Galaxy S7 edge

Samsung

Galaxy S8

Samsung

Galaxy S8 plus

Samsung

Galaxy S9

Samsung

Galaxy S9+

Samsung

Galaxy Z Flip

Samsung

Galaxy Z Flip 5G

Samsung

XCover 4

Samsung

Xperia X

Sony

Xperia XA1

Sony

Xperia XA1 Ultra

Sony

Xperia XA2

Sony

Xperia XA2 Ultra

Sony

Xperia XZ2 Compact

Sony

9 Comments
Initiate

Sorry!  Wrote my post in French. Here it is in English. Can you tell us what is the status of the LG G5 and of the Samsung A5? They are compatible with Alert Ready on other networks in Canada and the USA.

Community Manager

Hi @Jean-Marc

 

We are trying to update the list as quickly as we can to incorporate most mobile phone we offer. This is list will be updated regularly with the newly compatible devices. Keep an eye on this list for new updates!

 

Vincent Quigley

Your Community Manager

Officer

I'm disappointed to see that my Samsung Galaxy Note 4 (Model Number SM-N910W8, Android version 6.0.1, purchased from Videotron) is not included in this list. It is WPA-compatible, 4GLTE connected (with the LTE sim card). I have never received a test message - does this mean Videotron will not include my number in case of emergency? Thank you.

Initiate

Why are Apple IPhones not yet supported??? Your competitors all support Apple IPhones, but you do not. This is a serious omission and could have serious consequences. I live in the Ottawa region and did not get the Tornado Alert that everyone on other carriers received(I have an IPhone 8). Please correct this ASAP!!!! 

Initiate

I agree with Netrunner1974. My iPhone 6S meets the 4G LTE qualifications, yet it’s not on the list. Thank goodness I was following the weather on Friday and knew to keep a look out for Gatineau’s tornado, but how many other Videotron iPhone users were in a bad spot because of this omission? 

Officer
@VincentQuigley Considering that I just received a text message on the subject, could someone please answer my comment of July 4th?
Community Manager

@Zipidy The list in the article above is the most recent list of compatible phones. If your phone is not listed then it will unfortunately not receive the message. We are working hard to make sure that a vast majority of the phones we offer are compatible and will receive the messages. We update the list regularly as the phone are made compatible with the system. 

 

Thank you for you understanding. 

 

Vincent Quigley 

Your community manager

Initiate

I got my tornado alerts last month on both my HTC 10, and HTC U11. Also got the tests before that.

Officer

Living in Ottawa as a Videotron clients, we also did not get the tornado warning.  Our family uses:  2 x iPhone 8+ and 1 x iPhone 7+ and all have the latest IOS 12.1.  Yet none of us have the option to enable the Government mandated Emergency Alert feature.  We’re loyal Videotron clients but we’re finding this issue to be dragging on far too long.  If the majority of other service providers already support the iPhone, how can it be so hard or take so long for Videotron to correct this issue?  I can foresee a liability when some Videotron client(s) get hurt having not received any alerts.  This needs to become priority #1 and resolved ASAP....please!!