J’attendrai votre appel","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"83","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-07-04T17:28:02.424-04:00","lastPublishTime":"2024-07-04T17:28:02.424-04:00","metrics":{"__typename":"MessageMetrics","views":3783},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:33370":{"__typename":"User","id":"user:33370","uid":33370,"login":"Jean1","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2024-07-17T17:54:20.947-04:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forum.videotron.com/t5/s/ogevo67675/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:19"},"entityType":"USER","eventPath":"community:ogevo67675/user:33370"},"ModerationData:moderation_data:45829":{"__typename":"ModerationData","id":"moderation_data:45829","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:45829":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:33370"},"id":"message:45829","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mon-videotron/message:45677/message:45829","revisionNum":1,"uid":45829,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mon-videotron"},"parent":{"__ref":"ForumTopicMessage:message:45677"},"conversation":{"__ref":"Conversation:conversation:45677"},"subject":"Re: Remplacement de la borne hélix 1 par hélix 2","moderationData":{"__ref":"ModerationData:moderation_data:45829"},"body":"
Je viens de **blip**, le type me dit que le technicien dois changer le câble pour un nouveau. La visite du tech est du 99$. J’ai clairement mentionner au service que si le tech viens chez moi et qu’il fait un travail que je juge avoir la capacité de faire moi-même, il sera hors de question que je paye l’appel du tech. Le service m’a dit qu’il s’agit vraiment d’un autre sorte de connection et de câblage. Bien hâte de voir ça. Si quelqu’un est capable de m’expliquer avant la visite, j’apprécierais. Au service ils en était incapable.
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","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2025-02-25T07:02:37.088-05:00","lastPublishTime":"2025-03-01T09:33:38.346-05:00","metrics":{"__typename":"MessageMetrics","views":210},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuNHwyLjF8b3wzfDE2OjAsNDE6MXwx","node":{"__ref":"ForumReplyMessage:message:48287"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:48287":{"__typename":"ModerationData","id":"moderation_data:48287","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:48287":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:12052"},"id":"message:48287","entityType":"FORUM_REPLY","eventPath":"category:fr/community:ogevo67675board:mon-videotron/message:45677/message:48287","revisionNum":1,"uid":48287,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:mon-videotron"},"parent":{"__ref":"ForumReplyMessage:message:48268"},"conversation":{"__ref":"Conversation:conversation:45677"},"subject":"Re: Remplacement de la borne hélix 1 par hélix 2","moderationData":{"__ref":"ModerationData:moderation_data:48287"},"body":"Bonjour ! Nous pouvons comprendre qu'il n'est jamais agréable de recevoir deux informations contradictoires et nous vous assurons que nous mettons tout en place afin que nos conseillers aient la même formation et répondent aux mêmes standards.
\n\n
Cependant, nous vous confirmons que le modèle de première génération pour la Borne Helix Fi demeure malgré tout une excellente option.
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