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GTA Online PS4 Issue

Matt2497
Initiate

Ever since we got a new router last year I am not able to connect online to a game on PS4. I can't connect to GTA online, but I can connect to other games on my PS4. I am not sure what to do to fix this issue. Ever since we got a new router last year I am not able to connect online to a game on PS4. I can't connect to GTA online, but I can connect to other games on my PS4. I am not sure what to do to fix this issue. I can access this game online using my LTE wifi on my phone but not with my wifi at home (router). 

2 REPLIES 2

CharlesR
Moderator - Solution Expert
Moderator - Solution Expert

Good day.

 

We would like to verify this for you. Could you please contact our tech support so that we can fix this situation for you ? You can join us

here : http://www.videotron.com/residential/contact-us

 

We wish you an amazing day!

UlaGeoffrey
Initiate

What is the best solution to fix this error?