Daily Traveller Pass billing
Mobile services covered by the Daily Traveller Pass
The Daily Traveller Pass allows you to use the services included in your Mobile plan in the United States and more than 100 international destinations. More specifically, it covers the following services:
Calls
Local calls (made within the country visited), calls to Canada, and calls to your voicemail are covered.
Any other call made to a foreign country is not covered and will be billed on a per-use basis. Check the roaming rates in effect for the country you’re visiting.
Text messages
Incoming and outgoing text messages are covered.
Data
Data downloads and uploads are covered, as long as you stay within your monthly plan limit.
Warning: If the Daily Traveller Pass is not activated, roaming services are immediately billed on a per-use basis, at the visited country’s effective rate.
Do you spend a lot of time abroad?
You could benefit from subscribing to one of our Mobile plans that include international usage. Discover our plans for travellers.
List of countries and regions
Warning: The Daily Traveller Pass may not work when travelling by air or boat. Services will then be billed on a per-use basis at cruise and offshore rates.
How to use the Daily Traveller Pass
- Go to the Daily Traveller Pass section in your Customer Centre. You can also go to Mobile > Travel on the User Centre + app.
- Enable or disable the Pass. The change will be applied automatically, but may take some time to display.
- Restart your mobile phone.
- Enable data roaming so you can use your services abroad.
Warning: If you need help, contact our Customer Service Department via chat or by phone.
Starting a 24-hour usage period
When you activate your Daily Traveller Pass, it automatically starts when you use your services (calls, text messages, or data) in a listed country. The daily rate will apply for 24 hours. The Pass will be enabled again for 24 hours each day you use your services, until you reach the limit.
You answer a call on Monday at 5:00 p.m. (France time). The Daily Traveller Pass is activated, allowing you to use your mobile services at a fixed rate until 4:59 p.m. (France time) the next day. On Tuesday, you send a text message at 5:00 p.m. The Pass is activated again, for a new 24-hour period.
Tracking your usage
You can track your usage in your Customer Centre. There, you will find:
- How much time is left in the current period
- The service that started the Daily Traveller Pass and its activation time
- A summary of the days when the Pass was activated (days and fees)
FAQ about the Daily Traveller Pass
You will be charged a daily rate for each option, specifically $13 for the US Daily Traveller Pass, and $15 for the International Daily Traveller Pass, for a total of $28.
The $15 daily rate will be charged to you only once.
Example: You go from France to Germany, and then to Italy. Since the International Daily Traveller Pass covers all of these countries, you will only be billed $15 for the 24-hour period.
No. The Daily Traveller Pass will only be activated in destinations not covered by your Mobile plan.
You will be billed overage charges, at the effective rate for the country visited. To limit these charges, you can purchase a Data Add-On, which will temporarily increase the capacity of your Mobile plan.
Note: The amount billed for data overage and for usage of the Daily Traveller Pass is automatically limited to $100 per billing cycle.
Upon reaching this limit, data usage will be suspended until your next billing cycle. However, you can remove this limit at any time in your Customer Centre in the Roaming Usage Limits section.
Annual bonus data cannot be used with the Daily Traveller Pass, as such data is only valid in Canada.
This can happen if your trip spans two billing cycles.
For example, if your cycle starts on March 15, and you go to the US for 28 days (March 2-30) and use your mobile services daily, the Daily Traveller Pass will be billed as follows:
- From March 2 to 12 (billing cycle prior to March 15), 10 days will be billed
- On March 13 and 14, using the Daily Traveller Pass will incur no charges
- From March 15 to 25 (billing cycle starting March 15), 10 days will be billed
- From March 26 to 30, using the Daily Traveller Pass will incur no charges
