Everything you need to know about voicemail

Here are a few things you probably didn’t know you could do with your voicemail service:

Skip the PIN step

You might see a small red circle, envelope or flashing number. Whatever the icon, it means the same thing: you’ve got a message. But what if you can’t listen to your messages because you’ve forgotten your personal identification number (PIN)?

Hey, it happens to the best of us. But there’s also an easy way to prevent this from happening.

How? Simply select the PIN Skip option to access your landline or cell phone’s voicemail.

To activate the PIN Skip option, visit the Resetting or disabling your Voicemail PIN web page.

Reset your PIN

Since memory isn’t an issue for everyone, you can obviously choose to keep your PIN to access your voicemail. And if you ever want to change it, simply follow these easy reset instructions: Resetting the Voicemail access code.

More helpful hints

Discover other practical mobile voicemail features in the Support section of our website. 

We also explain how to use your residential line voicemail.