Will you be away from home for an extended period or are you trading Québec’s winter for the southern sun? The seasonal suspension is a great option for you!
You can suspend your Helix, illico TV, Internet and Home Phone services. However, it’s not possible to suspend a Mobile plan.
For how long?
Service suspension can last from one to six months, depending on your needs, but you can only suspend your services once per year.
What you need to know about temporary service suspension
Check out our support article for even more details on seasonal suspension.