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Avatar de Slabanisnovak
Slabanisnovak
Initiate
26-10-2020

Ports Ethernet

Bonjour, je voudrais savoir s'il est possible de désactiver les ports Ethernet sur ma borne Hélix ?

Merci

1 Réponse

  • Avatar de SamusAran
    SamusAran
    Super utilisateur
    26-06-2022

    It seems my gateway was made by Technicolor.  I think it's weird that your CPU is much faster than mine.  Maybe there's something wrong with your gateway that makes the CPU run so fast.  Did you call technical support about your gateway running hot ?  They might have diagnostic tools to check that.

     

    Model: CGM4331COM
    Vendor: Technicolor
    Hardware Revision: 2.0
    Processor Speed: 1503 MHz
    DRAM Total Memory: 1024 MB
    • Avatar de Dandandan
      Dandandan
      Squire
      26-06-2022

      Thank you @SamusAran, you are right for a modem/router the 4GHz CPU speed is not normal (it is not a server).

      I have called technical support and they mentioned the gateway is running in specs ... not sure how much technical experience the person had ...

      Here on this link below looks like xFi Advanced Gateway (XB7) is the equivalent of Model Numbers: CGM4331COM and TG4482A

       

      https://www.xfinity.com/support/articles/broadband-gateways-userguides