Profil de l'utilisateur
marclavigne
Initiate
Inscrit le 07-04-2023
Widgets de l'utilisateur
Contributions
Re: Videotron’s ultravast LTE network goes where you go, unless it’s to Osheaga
Thank you for confirming that the Videotron’s ultravast LTE network can not handle planned large gatherings. This is the first provider I've had this issue with, so I'll be moving on to a provider than can plan for large gatherings3,5 kVues0like0CommentaireRe: Videotron’s ultravast LTE network goes where you go, unless it’s to Osheaga
Do you work for Videotron? Do you represent them? Are you part of Videotron technical support? I asked Videotron and their lack of a response speaks volumes. I'll be switching providers as soon as possible as they obviously could care less about customer service. I guess I'll try Telus3,5 kVues0like0CommentaireVideotron’s ultravast LTE network goes where you go, unless it’s to Osheaga
I’d like to know why I should continue to use Videotron mobility when it was completely useless at Osheaga on Saturday? Both my companion and, both videotron customers, where left with no data except for the occasional 3G connection for our entire Osheaga experience, which is not what your ads seem to advertising. Maybe Bell is right, maybe we should switch. Please explain why I should continue stay with your company! thank youRésolu3,6 kVues0like7CommentairesRe: Overage data fees credited if you have a power outage due to the ice storm
No, that is not helpful at all. I have to use the Customer Centre app on my phone to access my account, to make the changes, BUT I CAN'T BECAUSE I HAVE NO DATA!!!! The app does not work via wifi. Please explain how this is at all helpful to me9 kVues0like1CommentaireRe: Overage data fees credited if you have a power outage due to the ice storm
My home internet is finally back but you've cut off my cell data because I reached my data limit, so how can I possible go over. Please don't make promises with one hand without telling the other hand. Please explain how this is good customer service9,2 kVues1like3Commentaires