support
4 SujetsSuper Users are there to help!
If you’re observant, you’ve probably noticed that some of our users now have this little icon identifying them as Super Users. What’s a Super User? They’re the most active and useful members of the Forum, the crème de la crème of users: they help others with Videotron products and services, share their knowledge, come up with solutions and show customers how they can find solutions themselves in the Support section of our website. In short, Super Users are your best allies when you’re looking for an answer to a question! Who are the Super Users? Allow me to introduce our first crew of Super Users: SamusAran Kira LevelUp BB-8 pastisfmontreal Anonyme yass05 Feel free to call them to the rescue by usingthe @ sign and their handle! How can I become a Super User? It’s easy. Post relevant and interesting content on a regular basis, answer questions and participate in the Community actively and respectfully. This is just the beginning for the Super User program. We’re actively looking for new members to add to the team. Vincent Quigley Your Community Manager3 kVues3likes0CommentaireUnable to verify my identity in the Chat and on Twitter
I'm unable to identify myself in the chat and on twitter. I don't know what answers you have for my account, nor is there any way for me to check them via your website. How can I verify the answers you have are correct?2,9 kVues0like2CommentairesPort forwarding using ip adress - Helix Fi
Hi, I'm trying to portforward a port to a server running linux. I know for a fact the device is connected to the internet via my helix router. However, it doesnt show up in the list of connected device on the app. Therefore when i try to create a port forwarding rule my server doesnt show in the possible devices to forward to. I, very annoyingly, cant just enter the ip adress to port forward to. Is there a workaround to this badly designed system? Or is there a way to use an ip adress when setting up port forwarding? Edit: The server doesnt use an IPv6 adress. I can ping the gateway from the server without any packet loss2,6 kVues0like3CommentairesCannot port forward using helix app
Each time I attempt to add a port forward it gives me this: We're having some trouble No matter what I do it gives me that error message, I don't know what to do anymore, same problem persists 12 hours later. Is there something wrong with my router? Edit: I was somehow able to add a port forwards but the port still isn't open even if it says otherwise in the app And if i try to add any other port it gives the same error message1,7 kVues0like2Commentaires