Issue with HELIX Recording Playback
With Helix, do all recorded programs start from the beginning when you play them again? I could swear that if you played a recorded show and paused it after X minutes, changed the channel and then came back to watch the recorded program, it would start from where you paused, not from the beginning. It is not doing that anymore. Was there a firmware update that changed this? I know for a fact that it was not always like this because I would record a sporting event and play it while watching another live show by going back and forth between the two. When I went back to play the recorded sporting event, it would play from where I paused. But now it always starts from the beginning of the recording.
Hélix in Florida
Hi community. I am spending the winter in Florida. My helix is recording programs back home in Saint Jerome. When I try to watch my pre-recorded programs or live television here in Florida, I get an error message saying that I do not have access in this country. I have installed a VPN with an IP address in Montreal I still have no access to my recorded programming or live television. Has anyone found a workaround for this problem?Blocked ports on Helix
I was surprised when I started looking at my firewall logs and doing test myself that it now seems that Helix is letting through some tcp & udp ports that were previously blocked in the past. Can someone from Videotron check if someone removed an ACL on your side? For example, I'm seeing that ports 80 & 443 are open now as from what I read here they should be blocked: https://forum.videotron.com/t5/internet-telephony/business-internet-port-block/td-p/22929#:~:text=Here%20are%20the%20ports%20that,)%2C%204444%20(BLASTER). Thanks