Helix
35 TopicsChannel surfing with Helix A must!
Hello, I know im not the first to complain but It cant hurt to keep this alive! I contacted support at least 4 months ago regarding this issue and still , nothing has been done. How can you sell a television system that doesn not allow you to surf your own channels???!!! Im getting tierd of using the guide to look for something to watch. I wish I took advantage of the 30day money back program cause now im stuck with 500$ worth of useless outside of a videotron environment equipment, non VPN router, and 2 tv terminals. On a side note, can you use this equipment for anything, like the tv terminals seem to be a raspberry Pi type system, can I format them and use them to my liking? And the router.. is that useable as a router off the videotron network?Solved9.8KViews2likes7CommentsCrave
I subscribed to Crave and am very disappointed so far. Why does Helix not have a Crave app? I have the app on my ipad but most of the series are blocked and requires a subscription, why is my subscription with Videotron not valid? So far I am very disappointed and I can’t even subscribe to Crave directly because Helix does not have the app. I have been with Videotron for yeats and have always been satisfied until now…997Views1like1CommentSafari and https://helix.videotron.com
Hi, Are any of you experiencing issues with viewing Helix on the safari browser? When I view the video is blank after 30 seconds and never comes back. Audio continues but no video. This is for all channels. Works fine with Firefox.Solved2.5KViews1like2CommentsJune 15, 2022, switch from the illico TV app to Helix TV
Don't forget that as of tomorrow morning (June 15, 2022), illico subscribers will have to make the switch to the Helix TV app to listen to their content on mobile or on the web. If you're looking for more information to help you with this change, you can find it here. And you're probably wondering what are the advantages of the new application. Well, with the Helix TV app, you can: Download your content before you leave home and watch it wherever you are with the Download and Go option. Watch your movies and shows simultaneously on five different screens, such as your tablet, smartphone or TV. Stream your content to any screen, even a TV, wherever you are.3.5KViews1like2CommentsRequest to get GO Apps for Helix users
I switched from bell to videotron, with the promise to have a better experience. The internet so far is great, no complaints, also the tv system works really good. But I have another tv with an Apple TV and I was surprised to see that none of the apps work with videotron/helix (ctv, citytv, global, fx) on bell I used to have them for free, given that I have them on my channels choices. It’s also not available a Helix app for the Appletv, and the iPhone app doesn’t allow to airplay the content.5.3KViews1like3Comments