Choosing Password Management Software
If there’s one problem we all experience, it’s having too many online accounts and passwords to remember. To solve this problem, we’ve developed a very bad habit: using the same passwords all the time. But there’s a much better solution: using a kind of software called a password manager. By Marc-André Gagnon, information security specialist. The way a password manager works is that you enter all your passwords into a database that itself is highly secure—a kind of digital vault. There are two kinds of password managers: local and cloud-based. Local password managers Local password managers save your passwords in a local database on your own computer. Your information never leaves your computer, and you are responsible for backing up your database manually at regular intervals. The two big players in this category are KeePass and Password Safe. Both of these software packages are open-source and free. KeePass for Windows was audited by the European Commission's EU Free and Open Source Software Auditing project (EU-FOSSA) in 2016, and no critical vulnerabilities were found in it. This represents a good guarantee that the source code is free of any major flaws or “back doors”. Because both KeePass and Password Safe are open-source, there are dozens of clones and derived versions of them, for all platforms (Windows, Linux, iOS, Android). But you have to be careful, because these clones do not provide any guarantees against vulnerabilities. If you’re concerned about security, use only the official versions. Local Password Manager Price Platforms KeePass free Windows (Linux/OSX: use the KeePassX clone) Password Safe free Windows Cloud-based password managers Cloud-based password managers save your database of passwords in the cloud. They represent an interesting compromise, in terms of ease of use and security. If well implemented, cloud-based password managers are considered secure and offer some additional benefits: they support all browsers; they let you access your passwords on all your devices at any time; they let you share certain passwords with other users, such as your spouse or your children; they let you monitor attempts to access your account, define trusted devices, and so on; some of them let you define an emergency contact who will be able to access your password database if anything happens to you. Like all other cloud-based services, cloud-based password managers charge an annual fee (although LastPass does offer a worthwhile free version). Cloud-based Password Manager Price Allows two-factor authentication? Platforms LastPass free or $US 24 per year Yes Internet Explorer/Edge Mozilla Firefox Google Chrome Apple Safari Opera 1Password $US 35.88 per year No Chrome Firefox Safari Opera Dashlane $US 39.99 per year Yes Internet Explorer Chrome Firefox Safari Can the software provider (or a hacker) access my passwords? The provider cannot read your database, because it is encrypted with your master password. All of the encryption and decryption operations are performed locally on your own computer, and your master password is never transmitted to the provider in any way. If this complex technology is properly implemented in accordance with best practices, it is considered impossible for the provider or potential hackers to decrypt your passwords without your master password. Essential advice Choose a master password that is complex and unique. Try to have 15 characters or more, including letters, numbers, and special characters. This password is going to protect all your others, so you can’t afford to be lazy! One good method is to use the first letter of each word in a sentence that will be easy for you to remember. For example, you could set your master password as “ta12aitb, ok?” and remember it with the sentence “There are 12 apples in this bag, OK?” For more details on this method, I recommend an article by Bruce Schneier. You’ll have to remember your master password, because there is no way to recover it. Some cloud-based password managers may offer options to make it easier to recover, but these options are still limited, because the provider can’t decrypt your information and doesn’t know your master password. Activate two-factor authentication For cloud-based password managers, two-factor authentication involves associating your account with your smart phone or other smart device (there are other options as well). Once you activate two-factor authentication, you will be allowed to access your database only if you enter your master password AND you demonstrate that you have physical access to the smart device that you have associated with your account. Thus, even if your password is compromised (by a virus, for example), the attack will be blocked by a second factor. I think this is the best way to make your account secure with the least effort. By the way, that’s true not just for your cloud-based password manager but for all your other cloud-based accounts—Google, Apple, Facebook, Microsoft, Amazon, etc.!Cyber safety: do you know how to protect yourself from fraud?
You’re about to renovate your home. You’ve talked about the project with a contractor over several emails, and you’re anxious to get this thing off the ground. Soon enough, the contractor pops up in your inbox again, this time advising you that there’s been a cancelation and you can get started earlier than expected. As per your initial agreement, the service provider asks you to front a portion of the funds to procure supplies. You transfer the money as requested. Days go by and the contractor never shows. You contact the business and you’re totally flabbergasted by the response—the contractor’s email address had been hacked, it was a scam. This unfortunate event, which was widely covered in the media, is the true story of a woman living in Bristol, England. Every year, millions of people are scammed online in all kinds of ways, some of which are sophisticated enough to fool even the shrewdest among us. In many cases, banks and law enforcement find themselves unable to help victims get their money back. Beyond fiscal damages, there are health risks to consider as well, given that these crimes can trigger their fair share of anxiety and frustration. So it’s best to be careful when sending confidential information online, or when making any kind of financial transaction for that matter. Here are some quick tips that could end up saving you from a whole lot of fuss. Back to basics As a refresher, here are some basic rules to follow. Learn how to create secure passwords here. For your personal computer, it’s recommended that you install antivirus software and keep it updated. You can download antivirus software for free online. Don’t shy away from asking an expert to help you make the right decision for you. Also, make sure that you’re on a trusted site when you’re entering your personal information or making transfers online. Double-check the URL in the address bar to make sure that it’s legit. Ideally, you’d visit a trusted site by typing in the URL yourself or via your favourites, as opposed to clicking a link contained in your email or on a webpage. If you’re not sure whether a site or an email is the real deal, make a phone call to the person or organization you’re dealing with so you can have peace of mind. Remember—it’s relatively quick and easy for scammers to generate fake sites that are identical to their official versions. So stay on alert, and if you have any doubts, trust your gut and don’t go any further. Another item to check—make sure that the closed padlock icon (or the full key icon) is displayed next to the URL of the site you’re visiting so you know that the communication between the site and your browser is encrypted, and therefore secure (the URL will begin with https). Lastly, share your personal information (driver’s license number, birthday, and so on) only when absolutely necessary, especially over email and social media. Giving away this kind of info can make the work of scammers much easier later, when they use it for fraud or even identity theft. Regarding the latter, the consequences for the victim can be long and drawn out, including financial losses and a negatively effected credit report. Then there are all the corrective measures they’ll have to undertake with various institutions, and the stress associated with all that. Incidentally, the quizzes going around social media, which on the surface appear harmless, are an excellent means of collecting personal information if you’re a fraudster. Remember that financial institutions will never ask for your personal information via email. Lastly, it’s recommended that you be careful when using a public Wi-Fi connection. It’s easy for a hacker to create wireless access points to steal your personal information or infect your computer with a virus. Keep yourself cyber safe by only using trusted Wi-Fi connections that are password protected. When it’s too good to be true... One of the basic rules of the road when it comes to reducing your risk of being scammed is: when it seems too good to be true, get out! 419 scams are some of the most notorious scams on the web. Just take the Nigerian prince scam for example, where a prince offers to share a large inheritance with the victim in exchange for a few thousand dollars so he can flee the country. Don’t think anyone’s foolish enough to fall for it? Well they are. Every year, several variations on this scam cost web users around the world billions of dollars. There are even sites out there that catalogue some of the most infamous ones. When you’re offered a prize and you haven’t entered a contest, when someone wants to give you something for free or return an overpayment for an online purchase—watch out. If you think you’ve been the victim of fraud, please report the incident as soon as possible to the Canadian Anti-Fraud Centre (CAFC), even if that means swallowing your pride…Phishing attempts on the rise
The Canadian Centre for Cyber Security has unfortunately noticed an increase in phishing campaigns regarding the COVID-19 among businesses and individuals (our customers). The Canadian government remains on alert and has taken action to stop these campaigns. At Videotron, we are monitoring the situation closely and we remain vigilant to protect our employees and our customers. Here is a reminder of good practices to recognize phishing attacks: Do not respond to emails requesting urgent or immediate action and announcing an imminent consequence, do not follow the links provided, do not open an attachment and do not provide any personal information. Even if you know the company that purportedly sent the email, avoid clicking any links. Instead, enter the official Web address in your Web browser or check the hyperlink in the suspicious email by hovering over the link to verify the address. Check the quality of the writing: Phishing emails often contain spelling mistakes. Update your software, especially Adobe Flash Player, Adobe Reader, your antivirus software and operating system. Before making an online transaction, always check the reliability of the company’s website. Also, know that Videotron would never send its customers: A link to a website asking to give information such as customer number, password and other personal information, both by email and by text message; A redirect link to an external site (which is not a Videotron site). For further information, consult the page related to the subject on our site by clicking here. Thank you for your collaborationCloud accounts, a user’s manual
Cloud solutions are a great example of this evolution. You’ve probably already heard that they can help you make better use of your devices. That’s true, but many people still aren’t clear on how they work and, more concretely, how can they help. Here’s some handy information to help you understand what cloud services are all about. 1. Your cloud is yours only! The first thing you need to know is that when you use a cloud service, the only person who can access your data is you. It’s important to let that sink in. A lot of people are afraid that once their information is sent to the cloud, it will be accessible to everyone on the Internet. But the fact is that no one knows your password but you—not even the cloud service provider’s staff! So don’t forget this important nugget of information: you are the only person who can access your information. 2. What exactly is the cloud? In the IT field, the term “cloud” refers to storage space reserved just for you. Think of it as a bank account for saving your information. To access it, you need a device (computer, tablet, smartphone, etc.) and an Internet connection. Most cloud services require an email address (to use as your ID) and a password. To understand how the cloud system works, let’s go back to our banking analogy. When you want to access your bank account, you need a debit card (which is like a user name) and a PIN number (which is like a password). 3. What is the cloud used for? The cloud’s main function is to make a copy of your information so that nothing is lost if your device is misplaced or stolen. Services like Apple iCloud or Google Drive have features that enable automatic backups. In fact, whenever your device is connected to Wi-Fi, its contacts, photos, notes, reminders, appointments, search history and more are all saved in this virtual storage space. That way, even if you lose your device, you can still access most of your personal information via websites like icloud.com or google.com/drive. 4. How does syncing work? To get a better understanding of what we mean by “syncing devices,” let’s imagine that phones, tablets and computers are all ways of accessing the Internet and your accounts, much like an ATM at the bank. No matter where you go, you still have access to the same amount of money. The same is true with the cloud! Syncing your devices allows you to access the same contacts, photos and other data on all your devices. This means that if you make a change on one device, it will be automatically applied to all the others and saved in the cloud. Did you buy a new phone? Simply connect your new device to your cloud account and all your information will be available to you. How do you know if these features are enabled? Open the settings on your various devices and go through the backup options. Read also: How to free up storage space on an Android device How to free up storage space on an iPhone 10 things to do when you get your new phone 10 tips to preserve battery life on your cell phone
