Re: After unlimited music shut down
That's really unfair acturally. Videotron should treat its customers the same way......Kira wrote:Hmm yes and no, here's why. Everyone that is affected by the removal has received a temporary extra 8gb of data in preparation of the real data blocs. Since August 3rd, at your billing data, that 8gb will be removed and replaced with the actual compensation data bloc that varies between 1 and 8gb. The bloc is based on your highest usage of unlimited music in the past 12 months. Between 0 and 1 gb of music => 1gb extraBetween 1 and 2 gb of music => 2gb extraBetween 2 and 4 gb of music => 4gb extra4gb of music and higher => 8gb extraYou should of gotten a letter this summer letting you know what you where supposed to get.If you didn't simply contact an agent from technical support or customer care and they should be able to tell you what it is.