Advice, tips, and new products

Stay connected

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Here are a few helpful articles during the confinement period. 
 
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Helix, what does it offer exactly?

Helix offers more than just entertainment. It adapts to your connected life to brighten it and make it easier in many ways, while allowing you to manage your services yourself. Discover everything Helix has to offer!...
Helix offers more

 
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Wi-Fi calling, the perfect solution for flawless reception quality

At a time where we’re spending a lot of time at home or where teleworking is starting to become the norm for companies and slowly winning over every generation, having impeccable mobile phone reception everywhere in your house is a necessity...
The ideal solution

 
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Advice and Tips for Avoiding Internet Fraud

In today’s environment, when most of us spend many hours on the computer for telework or entertainment, it’s important to remember best practices to avoid fraud and traps online...
Advice and Tips

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Did you know that you’re in full control of your Videotron services?

In the middle of this confinement period, where you have to stay at home as much as possible and limit non-essential travel, you have the ability to change or pay for Videotron services by yourself...
How to be in control

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Tips for a Safe Return :

Are you coming home from Florida, a trip down south or from studying abroad? We are with you as you are subject to the mandatory 14-day self-quarantine...
How to adapt returning home from abroad

 
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Keeping busy to keep seeing the bright side :

The COVID-19 pandemic that’s keeping use home is no reason to go around in circles...
How to entertain yourself at home

 
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Teleworking :

During this isolation period, the majority of employees who can still enjoy working are doing it from home – this is our case in the Videotron Web department. Some of us are available part time due to our family responsibilities, while others are giving more than they’ve got...
Make the most our of your workday from home.

 
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Rebooting your router

When one or several of your devices is lagging, a simple device reboot, starting with your router, can help solve most problems...
5 solutions to enjoy the best home Internet speeds.

 
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Phishing attempts on the rise :

The Canadian Centre for Cyber Security has unfortunately noticed an increase in phishing campaigns regarding the COVID-19 among businesses and individuals (our customers)...
Vidéotron remains on alert and has taken action to stop these campaigns.

 
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Changing TV Channels 101

Say goodbye to the same old routine! Did you know that you can switch the channels in your cable TV plan whenever you’re craving something new?...
Modify your channels directly on your TV in a few steps.

 
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Messaging apps:

Messaging apps are incredibly popular. In fact, WhatsApp, Skype, Messenger and the like have been downloaded billions of times...
What are the differences and which is best for you?

 
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Audio app :

While the status of traditional on-air radio is increasingly precarious, each day brings new applications and other online platforms designed for sharing audio content...
Everything you need to know to listen to what you want.

 
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Kids & Screens:

That’s what most of us say when we don’t want our kids to use our mobile devices...
A few pointers to ensure kids use screens responsibly.

 
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Mobile phone during the pandemic :

We’re all confined during the COVID-19 pandemic, your already useful phone is proving to be a valuable tool to keep you informed and connected to your work, family and friends...
Make time fly, without going over your data

 

Videotron is committed to supporting you every day and simplifying your life during these unprecedented times. Learn more.