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How do I connect my computer to the Wi-Fi 6 of the new Helix Fi 2 gateway?

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With the arrival of the new Helix Fi 2 gateway comes the launch of Wi-Fi 6 technology. As the latest generation of standard Wi-Fi, Wi-Fi 6 offers many benefits, including improved download capacity, increased capacity for more devices, and enhanced performance.

 

Several recent devices (2019 and onward) are compatible with Wi-Fi 6. To find out if your devices are compatible, refer to the manufacturer’s site to see if the word “ax” appears in the device’s Wi-Fi settings (e.g., “Wi-Fi 802.11 a/b/g/n/ac/ax”).

 

After installing your Helix Fi 2 terminal, you may need to update your computer’s network card drivers to take full advantage of Wi-Fi 6 technology.

 

We therefore recommend that you check if updates to your network card are available, and run them to avoid any connection problems.

 

On a computer using Windows.

  1. Open the Device Manager.
  2. Click on Network Card and select your card.
  3. Select the Update Driver option.

In any case, it may be a good idea to download the update directly from your network card manufacturer’s website.