Devices, packages, apps: start the conversation

[evoMR]

Just switched from Rogers for a much better customer service experience, and much more affordable prices. Just wondering if anyone had any idea on if and when VoLTE will be launched on Videotron? They already have the devices, and their LTE network is actually pretty decent already. 

[Kira]

---

@evoMRwrote:

I was connected to wifi when trying to register for VoWifi. I shall call later today to activate VoLTE

Thanks!

---

Outside of having a compatible SIM card + phone, having the VoLTE service activated in your account is the final thing before getting VoWIFI.

[evoMR]

Can confirm that VoLTE and VoWifi work on the S8 Plus with the Oreo update.

Can also confirm that even if the other person does not have VoLTE, calls are still made in LTE

[samrec]

Can this final step be done self-serve on the customer center?

[Kira]

VoLTE has to be done by an agent on the phone.
VoWIFI is done by the client in the phone settings

[evoMR]

Could we get an update on if and when Videotron plans to roll out VOLTE to unlocked android phones? It seems unlocked iPhones that aren not from Videotron have no issue with this, so just wondering when this will also happen to compatible android phones not bought from Videotron.

Thanks!

[Kira]

---

@evoMRwrote:

so just wondering when this will also happen to compatible android phones not bought from Videotron

BYOD that were not part of videotrons inventory will not be getting VoLTE for the foreseable future.