Videotron is extending the waiving of long-distance and SMS charges for our customers to Israel, the West Bank and the Gaza Strip until January 12, 2024. Roaming charges for customers in those regions will also be waived during that period. No need...
988 is Canada's new helpline for anyone thinking about suicide or worried about someone they know. The line offers urgent and direct telephone and text support to people in every province and territory of the country. Dial 988 for free assistance, ...
The dark mode (or night mode) minimizes the white and bright colors of your mobile application interfaces to save your device battery and rest your eyes. This seems to be the new trendy mobile feature: Messenger and even the Android settings menus ...
We know that January is the time when we are filled with guilt or good intentions and we hit the gym again (for a while at least). I'm curious to know: Do you have any technological essentials for getting back into shape? Apps, Connected objects...
Hope videotrom can support eSIM on iPhone XR, XS and XS Max. Which means I don’t need a real sim from videotron to on my iPhone. That would help me a lot when I travelling around the world.
I am extremely disappointed with the delivery service that Videotron uses: Planete Courier/Puralator.I waited all Thursday and the shipment was delayed due to a snow storm, which I understand. The next day, I wait all day and I receive and e-mail say...
Which 5G bands specifically are used? Wikipedia suggests, that 1700 MHz is used by bands n66 and n86; 2100 MHz is used by bands n1, n34, n65, n66, n84 and n95; and 700 MHz is used by bands n12, n13, n14, n28, n29, n67, n83 and n85. For example, accor...
Videotron is extending the waiving of long-distance and SMS charges for our customers to Israel, the West Bank and the Gaza Strip until January 12, 2024. Roaming charges for customers in those regions will also be waived during that period. No need...
Since I travel a lot, I'm looking to find out what digital essentials I need for my **blip** to make my **blip** easier. If anyone has any information about this, I would be happy to share it with me.
2 questions: a) Can I get 5G service in Ottawa either directly on Videotron network or roaming on partner network only? b) I just switched from an LTE device to a new 5G device. I re-used the SIM card from the old device. Will 5G be supported with ...
Do Videotron plans allow for sending and receiving International texts in Canada (not referring to while travelling)?
Seriously? Almost everyone (worth mentioning) in Canada is doing it.Feels like videotron thinks they're the only game in town... CanadaBellFidoFreedomKoodoLucky MobileRogersShawTelusVirgin
Bonjour,J’ai acheté une montre IPhone comme cadeau de Noel à ma femme !Le service à la clientèle Vidéotron m’informe que je ne pourrais connecter la montre de manière indépendante car Vidéotron n’a pas encore le eSIM ???Je constate dans ce forum que ...
Hi, we have ordered 2 iPhones 15 pro max on November 24th, since then there is basically no update… visited the store two times no information, customer service tells us to wait, but it’s been already more than a month!!! This company is a huge joke!...
We’ve been having a lot of problems with text messages either not being delivered, or being delivered multiple times, sometimes an hour after it was sent. Anyone else have issues?
I'm new to Vidéotron, just transfer my number from bell. After doing some research, I am worried about using Vidéotron while travelling outside Canada. I have a plan to travel outside Canada for more than six months outside Canada next year and I do...
988 is Canada's new helpline for anyone thinking about suicide or worried about someone they know. The line offers urgent and direct telephone and text support to people in every province and territory of the country. Dial 988 for free assistance, ...
Wondering why Videotron shows the iPhone 14 Pro as "In Stock" on their website, while currently they claim there are 0 (zero) phones in their inventory, both in-store or at their call centre. I ordered 2 iPhone 14 Pro's last week. I wanted the 128 GB...
I was wondering when Videotron would be supporting apple watch cellular? I checked with the customer center prior to purchasing my watch almost 2 years ago and was told it was coming so spent extra on my watch so that I could use that feature. Now ...
Videotron is extending the waiving of long-distance and SMS charges for our customers to Israel, the West Bank and the Gaza Strip until November 30, 2023. Roaming charges for customers in those regions will also be waived during that period. No nee...
Long story short, after the September security update, my phone started to drain overnight 8x faster than before...I was losing 2-3% overnight, now it went to 20%.I wiped cache partition, went to great lengths factory resetting the phone, put it in s...
I ordered a new internet tariff and a new phone from my Shota, but the payment was withdrawn, but no one No confirmation email was received
Will an unlocked Verizon phone work on Videotron's network?Thank you for your help with this.
My mobile plan includes unlimited voice/data in US. This is a location specific issue for me. I can use my ~3 year old Pixel 6 in my home region of Ottawa, Ontario for calls/text. It works well when travel to Montreal and Vancouver as well. But when...
Go to the Videotron.com site
First steps
User Guide
Gamification