Devices, packages, apps: start the conversation

email to sms gateway... not active

Reply
Initiate

email to sms gateway... not active

Since switching from Rogers to Videotron, I've stopped recieving texts from a company that uses an email to sms gateway. After some research and being on the phone with videotron, it seems they had one for a while but then turned it off. 

 

Does anyone have any experience with this? Thougthts? Comments?

 

If I can't get these texts, I can't continue with videotron. 

 

I've filed a complaint requesting that they turn this feature on, as it seem like all other providers have it. 

 

If anyone else would like it turned on, I encourage you to use the complaint form and suggest it.

 

https://www.videotron.com/vcom-ext/secur/forms/Courriel?domain=sac&produit=16&question=145

 

Thanks,

Charles

 

 

13 REPLIES 13

Just follwoing up on my orginal message. 6 months later, sitll no change on this. 

 

 

I just submitted a new ticket through the online chat support requesting the feature again. 

 

 

You have to activate this service on mentioned mobile number. If it is not activated then you will not receive SMS on mobile it require 49/- charges or something like that.

Click Here : SMSala Bulk SMS Provider

I don't think this is an indiviual number thing. It's a basic feature that Videotron de-activated. 

 

Check this article: https://www.techwyse.com/blog/online-innovation/send-sms-through-email-to-usa-and-canada/

 

An organization I work with comuniticates with it's thousands of members using an Email to SMS gateway, however, doesn't work with videotron, therefor I don't get important messages I need. I currently have them sending to a friends BELL cell number, and then she forwards to me.... but it shouldn't have to be that way.

 

For example...this works

xxxxxxxxxx@txt.bell.ca

 

but there is no videotron option.

Anonyme
Not applicable


@bassmancan wrote:

I don't think this is an indiviual number thing. It's a basic feature that Videotron de-activated. 

 

Check this article: https://www.techwyse.com/blog/online-innovation/send-sms-through-email-to-usa-and-canada/

 

An organization I work with comuniticates with it's thousands of members using an Email to SMS gateway, however, doesn't work with videotron, therefor I don't get important messages I need. I currently have them sending to a friends BELL cell number, and then she forwards to me.... but it shouldn't have to be that way.

 

For example...this works

xxxxxxxxxx@txt.bell.ca

 

but there is no videotron option.


it's not a service that videotron has desactivated... it's a service that videotron chose not to offer.

 

Latest discussions