Can those with the Videotron GIGA plan confirm what the FASTEST SPEED is that they've achieved (whether on a single device, or across multiple devices)? I've had techs come to 'fix' the speeds several times now -- the last time, I was told that it was likely a firmware issue with the Videotron modem, and that while the line can go the full 1gbps (930mbps in reality), the modem can't seem to deliver more than ~500mbps max. They told me they would contact me when there was a fix, but it's been several weeks now and I haven't heard anything, so not sure what to believe at this point.
Videotron themselves tell you not to use their own site, because it can't provide enough bandwidth to reach giga speeds. I used various servers on speedtest.net, and then tested indepedently by downloading files from gigabit servers to a single device, and then to multiple devices (aggregating the total speed)
> Also, the browser you use can make a difference and any Antivirus / firewall program will also affect the result. I did a few tests on my computer and I found out Firefox is usually less affected by my antivirus program than Chrome or Edge.
The issue is not browser or PC (CPU)-related - confirmed by Videotron techs
My particular issue is 100% that the modem cannot reach gigabit speeds at the moment, at least not in my house it can't. That's why I was looking for proof of someone with the same service having actually reached gigabit speeds