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Bonjour, J’ai acheté une montre IPhone comme cadeau de Noel à ma femme ! Le service à la clientèle Vidéotron m’informe que je ne pourrais connecter la montre de manière indépendante car Vidéotron n...
We’ve been having a lot of problems with text messages either not being delivered, or being delivered multiple times, sometimes an hour after it was sent. Anyone else have issues?
I'm new to Vidéotron, just transfer my number from bell. After doing some research, I am worried about using Vidéotron while travelling outside Canada. I have a plan to travel outside Canada fo...
Long story short, after the September security update, my phone started to drain overnight 8x faster than before...I was losing 2-3% overnight, now it went to 20%. I wiped cache partition, went to g...
I’d like to know why I should continue to use Videotron mobility when it was completely useless at Osheaga on Saturday? Both my companion and, both videotron customers, where left with no data except...
I was told by Videotron that my iPhone XR is not compatible with 5G which is what is used in the States. But I am wondering if they only use 5G or if 4G and LTE are still available with some US carri...
After landing in Maui I received a notification that the Daily Traveler Pass was activated even though I have us roaming as part of my plan. Here are my current plan details: INDIVIDUAL ACCESS ...
2 questions: a) Can I get 5G service in Ottawa either directly on Videotron network or roaming on partner network only? b) I just switched from an LTE device to a new 5G device.&nbs...
Hello, I had internet problems tonight, so I started messing around with my phone and checking Helix Fi app. Long story short, I paused my cell phone using my Helix Fi app. Now I cannot use my...
I'm shopping for mobile CAN-US plans. Bell has one such plan and shows "Hotspot capabilities" as a feature. Do the Videotron CAN-US plans offer this feature? If so, where can I find...