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notyourkeys · ‎27-12-2022

I'm trying to install a VPN on my router, but I there is no option for me to select PPTP under the WAN connection type. Is there anyone here able to use PureVPN on their Zyxel Router? Plea...

AnimeTron · ‎31-12-2022

Is/are Telnet and/or SSH available on the Helix Fi Gateway2 (Arris TG4482A)? I have a number of reasons for needing this, one of which would be to try to establish static routes, if thi...

AnimeTron · ‎31-12-2022

Hi! Can static routes be set on the Helix Fi Gateway2 (an Arris TG4482A)? I have not found this on the router’s own internal web GUI, nor on the Helix Fi app. My application...

LukeWarm63 · ‎09-12-2022

I am trying to connect all my smart bulbs & plugs & sonos, I was told that I can separate my networks for 2.4 & 5ghz, but HOW???

Kalley · ‎22-11-2022

I’ve set my children up with downtime timers on the Helix Fi app. Only issue is my daughter can get on and change her downtimes, unpause her devices and she’s even renamed her devices and assigned ou...

Anonymous35 · ‎15-11-2022

I have an Arris TM822G cable modem that connects to Videotron Internet; not sure of the specifics. When I connect a PC directly to it, the PC receives a public IP address on a /24 subnet. When I atte...

Silvia · ‎22-08-2022

I got logged out of my Helix wi-fi by accident, and when I try to connect and enter the password on the bottom of the router I get an incorrect password message. I don't remember changing the p...

Anonymous123123 · ‎10-08-2022

I need an internet plan that lets me use my own modem/router/wifi hardware. Does videotron offer any plans where I can use my own hardware?

ynw93 · ‎28-07-2022

I can't find any mentions of this anywhere... How am I able to set up my helix 2 borne as a router only? I know about bridge mode but that is if I want to use another router and use the heli...

BobF · ‎22-07-2022

I have 3 vtech wireless cordless phones on my system with no problem , I needed an extra phone for my computer desk . I bought a vteck phone old style cord attached to base , base plugs into the wall...

Install VPN on Zyxel router from Videotron

Telnet/SSH on the Helix Fi Gateway2 (Arris TG4482A...

Static routes on the Helix Fi Gateway2 (Arris TG44...

Helix networks

When your children out smart you...

cable modem connected to ethernet switch.

Can't login into Helix

helix internet without helix gateway

Looking to leave Videotron, can I use my Helix 2 B...

telephone problems ( that are not videotrons fault...