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Tips for a Safe Return



Are you coming home from Florida, a trip down south or from studying abroad? We are with you as you are subject to the mandatory 14-day self-quarantine in order to comply with the Government of Canada and Quebec’s directives during this COVID-19 pandemic.


To make sure you don’t run out of anything during this two-week isolation, you can ask friends or family to get you one week’s worth groceries for you that will be waiting for you when you get home. Afterwards, you can easily order groceries online from your favourite grocery chain. However, please note that due to the increased traffic on online grocery websites, your order may take a few days to be delivered.


Are you still outside the country? Contact your loved ones to help you plan your return and you don’t have to worry about cost. Videotron removed roaming rates and waived fees for the Daily Traveller Pass. These measures are offered until April 30, 2020.


Now that you don’t have to worry about food during your quarantine, you’re probably wondering about what you’re going to do with all this time.  Know that Videotron thought about you with many entertainment options. If your services were suspended during winter easily reactivate them via phone or chat to take advantage of everything, we have to offer.


  • Keep up with the pandemic’s evolution and the latest decisions and actions undertaken by our governments. All news channels are unlocked and they broadcast regional, national, and global news live.


  • Keep yourself entertained with the many television channels on free preview that cater to everyone. And if you feel like changing something during your quarantine, nothing’s easier than changing your channels directly on your illico or Helix TV. Just follow this easy 101 guide.


  • Stay connected to the outside world with video calls. Today, there are several free video conferencing solutions that allow you to stay in touch with family and friends. You don’t even need to know someone’s phone number when you can just talk to your Facebook friends through video! You can also activate Wi-Fi Calling on your smartphone to optimize receiving calls at home.

Don’t forget, the most important thing to do is to stay home!