
Some of our customers may have been conned by a common phone fraud. Please be careful!
How it works:
You are prompted to call a phone number in one of two ways:
- You receive a text message asking you to call
- You see a missed incoming call on your phone
You call the number and you are placed on hold. Then you are billed for the time you spent waiting.
What you can do:
- Be careful – never dial a number you don’t know
- If you do get scammed, report the incident on the Canadian Anti-Fraud Centre website
Phone fraud can be cunning and it can cost you. Always be careful if you see a missed call from a number you don’t know.
For more information, read this article on our Forum.