Showing results for 
Search instead for 
Did you mean: 

Phone fraud: Be aware, be wary!

Responsable éditoriale




Some of our customers may have been conned by a common phone fraud. Please be careful!


How it works:

You are prompted to call a phone number in one of two ways:

    • You receive a text message asking you to call
    • You see a missed incoming call on your phone

You call the number and you are placed on hold. Then you are billed for the time you spent waiting.


What you can do:

  • Be careful – never dial a number you don’t know
  • If you do get scammed, report the incident on the Canadian Anti-Fraud Centre website

Phone fraud can be cunning and it can cost you. Always be careful if you see a missed call from a number you don’t know.


For more information, read this article on our Forum.