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Antivirus apps

There's a huge variety of apps you can install on your smartphone, including antivirus software. But is it really necessary to download antivirus protection on an Android device? And how is it th...

Huawei’s Wow Factor

As little as two years ago, barely anyone in Quebec had heard of Huawei. And yet, the telecommunications equipment manufacturer recently reached a major milestone by becoming the world’s second-large...

Top 6 hottest features for your phone

These days, snapping a pic with your smartphone has become a pretty unremarkable event. Without much thought, you just kind of open the camera app and take a pic.But beyond just pointing and shoot...

Top 6 hottest features for your phone

These days, snapping a pic with your smartphone has become a pretty unremarkable event. Without much thought, you just kind of open the camera app and take a pic.But beyond just pointing and shoot...

Christmas comes early with the Stingray Music app: Enjoy a wide selection of music for free!

Summertime fun in the sun is never complete if you don't have a few tracks to sing along to! Whether you're riding your bike (outside city limits only—cycling with headphones or earplugs in the c...

Phone fraud: Be aware, be wary!

Some of our customers may have been conned by a common phone fraud. Please be careful! How it works: You are prompted to call a phone number in one of two ways: You receive a text message askin...

Using mobile devices on your bike: New rules, new solutions

Québec cyclists are going to have to change some ingrained habits as a result of amendments to the Highway Safety Code that took effect on June 30, 2018. Some practices that were often tolerated in th...

Your memories in 360 degrees

You’ve probably heard of it, and you may have even tested it: the incredible 360-degree video camera. It generated a lot of buzz a few months ago (or even a few years ago, if you follow tech news)....

New Videotron Customers – Get started in 5 easy steps!

Sign up to My Account or the Customer Centre If you’re subscribed to the Helix services, sign up for My Account. If you’re subscribed to Mobility, illico TV, Internet, or Home Phone service...

Making Calls over Wi-Fi

You’re on vacation and that’s the best time to talk… ideally without paying too much. You thought of everything before you locked the door behind you: luggage, snacks for the road, activities to ...

What are the eligible destinations for the Daily Traveller Pass ?

Summer is here and it's time for short or long trips abroad. You will find here the eligible destinations for the Daily Traveller Pass. Enjoy it - without thinking about roaming fees! Albania...

Content transfer: Using manufacturers’ applications

To transfer your content from an old mobile device to a new one, you can use specially designed manufacturer applications. From the following applications offering this feature, choose the one th...

Everything you need to know about voicemail

Here are a few things you probably didn’t know you could do with your voicemail service: Skip the PIN step You might see a small red circle, envelope or flashing number. Whatever the icon, it me...

TV by Videotron: Something for everyone

Have you ever scrolled through the entire TV schedule without finding anything that really tempts you? Those fruitless searches can be frustrating, especially when you were hoping to unwind after a...

Stay cool this summer by protecting your phone

Heat, water and sand are a vacationer’s best friends, but the same isn’t true for your cell phone. Summer holidays are typically a high-risk time for electronic devices. Here are a few tips for kee...

About to get your teen their own cell? Don’t panic: we’ve got tips to help!

Every generation of parents has their own unique set of trials and tribulations when it comes to educating their kids. Today’s moms and dads have to grapple with guiding their children on cellphone...

A smartphone made just for you

In recent years, the increasingly advanced features of smartphones have gradually transformed them into versatile, all-in-one entertainment devices. So hasn’t the time come to let users customize...

With Videotron, your mobile goes where you go

The warm weather is finally here, and with it comes the desire to visit other countries across the globe! When jotting down your list of things to pack, make sure to include your mobile device...

Lost in the clouds?

In a previous article, I talked about saving data on your mobile device by connecting to a computer. But the truth is that not everyone has a computer or always remembers to back up their data. ...

How to recycle your small electronic devices

It sits motionless in your trembling hand: never again will it vibrate to announce an incoming call. You stare at it intensely, but there's no response. It's gone. The time has come to say goodby...

A projector on your phone

Many manufacturers have taken a stab at modular phones, but Motorola has come out on top. With the MOTO Z line, you have the chance to pimp your device by sticking an accessory to it. Known as ...

What to do when your TV goes dead

No picture, no sound? Frozen terminal? Television set turning off by itself every day at the same time? Here’s a roundup from our tech expert of some problems that you can easily solve yourself. ...

What’s the right audio app for you?

While the status of traditional on-air radio is increasingly precarious, each day brings new applications and other online platforms designed for sharing audio content. ...

WPA-compatible devices

This is the list ofconsumers’WPA-compatible wireless devicesusing Cell Broadcast distribution. Find all the details about the Alert Ready Service in our forum's article here. For an up-to...

Cryptojacking – When your computer mines cryptocurrency without your knowledge

In the past few months, we’ve seen a lot of news about cryptocurrency, including harried headlines about extreme fluctuations. All this can be attributed to an unending speculative bubble and possi...

Mobile data backup 101

Mobile data backup 101 Last update: January 25, 2024 Getting ready to change cell phones? Is your current phone showing signs of aging and may soon die on you? Here are various ways you can trans...

We are in the Ottawa area!

Are you a dynamic, results-driven person who is hooked on tech and has service in their blood? Do you love a challenge? We have openings in the Ottawa area. Join our team of sales repsor becom...

Understand the Alert Ready service

Alert Ready is a service designed to deliver critical and potentially life-saving emergency alert messages to Canadians. The Alert Ready system was developed in partnership with federal, provin...

Everything you need to know about Wi-Fi Calling

When you travel, don’t let kilometres come between you and your loved ones! Use Wi-Fi Calling for some of your long-distance calls—all without incurring additional fees. What exactly is Wi-Fi C...

Rebooting your router: a simple solution to help speed things up!

Latest update : 03/26/2020 When one or several of your devices is lagging, a simple device reboot, starting with your router, can help solve most problems. Our Technical Support experts delve into t...