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Remote

INPUT button on my remote does not work, new service only 2 weeks new and 

this button never worked... can I just replace it at any videotron outlet ?

3 REPLIES 3

Kira
Super utilisateur
Super utilisateur

Has the remote aver been paired with your television?

pastisfmontreal
Super utilisateur
Super utilisateur

Hi,

did the technicien showed you how they worked? If they did worked and stopped, you should speak to technical support or go to a store.

CedrikS
Moderator - Solution Expert
Moderator - Solution Expert

Hi cuba1957. If your remote doesn't respond normally, even after you've programmed it, please reach our technical department by chat or by phone and they will make a few verifications with you: < http://bit.ly/FB_Contact_Us >. Thank you!