Videotron is extending the waiving of long-distance and SMS charges for our customers to Israel, the West Bank and the Gaza Strip until January 12, 2024. Roaming charges for customers in those regions will also be waived during that period. No need...
988 is Canada's new helpline for anyone thinking about suicide or worried about someone they know. The line offers urgent and direct telephone and text support to people in every province and territory of the country. Dial 988 for free assistance, ...
The dark mode (or night mode) minimizes the white and bright colors of your mobile application interfaces to save your device battery and rest your eyes. This seems to be the new trendy mobile feature: Messenger and even the Android settings menus ...
We know that January is the time when we are filled with guilt or good intentions and we hit the gym again (for a while at least). I'm curious to know: Do you have any technological essentials for getting back into shape? Apps, Connected objects...
My LTE speeds have been really slow lately (web pages don't load etc), I never ran speedtest on it in the past as I never had issues so I didn't know what it was. What should I bet getting now in the Ottawa area? I am getting 20mbs to 70mbs over the ...
Hello, My son and I will be coming to Montreal from Greece this August. He will be studying for 3 years and I would like to know what he should do to get a reasonably priced mobile phone service while in Canada. He will be using Whatsapp, Viber and ...
I am staying in Montreal for 3-4 months. Can I pay the Internet fee month by month? Do I have to follow the 2-year plan? How does the Internet plan work for people who stay in Montreal for just a short time?
My son will be coming to study in Montreal for 3 years. Will be in the country about 9 months out of the year. What is a reasonably priced package for a cell phone service? I will be in Montreal for about 10 days - what do you suggest for me to u...
Have people in Ottawa been impacted by the Rogers outage today? Or is the Videotron network in Ottawa good enough to provide coverage?Can you port a 613 number to Videotron?When travelling outside Ottawa/Quebec is coverage on partner network good?Tha...
Hello,I don’t know if anyone can help me here, but I am lost at the moment.https://videotron.com/en/support/mobile/fees/extra-data-all-inclusiveThis page says the following.Question:“Can I keep the extra Data Add-ons and bonus data included in my cur...
I'm trying to find out when my cellphone contract ends. I don't think it's done yet, but when I click device details, I see: No agreement for this device Does this mean my contract is done? Thanks
I cannot make calls or check voicemail in Maui on my LG Gx8. Calls to me go directly to voicemail .The phone status says connected to AT&T and LTE service. I have restarted my phone and also tried using " Network Operators" - > " set Automatically " ...
Hello I have a question if anyone can answer does Google pixel pro 6 i noticed, its not compatible with Videotron mobile app my account and User Center. I See that the device doesnt support it ? Can anyone validate it. Much appreciated..
I am looking for a process to check the minutes of my mobile phone... something like entering a code on my mobile, for example #646, and then receiving a voice message to indicate the details of my current usage and my number of minutes remaining, fo...
I'm leaving Canada on 30th, and my current cycle ends on 27th. I want my phone to be working until I leave.Is there a way I can extend the period for few days with small amount of fee? I do not want to pay full 1 month bill for just 3 days.
Hi I need details about internet packages I am a blogger and working on different projects like fastlabourhire, amazon, youtube etc. I use 100GB internet on monthly basis. I want to use videotorn 5G internet services. Please share details with me. Th...
I need details about internet packages for having atleast 50+ employee. We are running home automation systems business all over the country. We normally usage 100+GB internet on daily basis. Can you recommend me the best package & speed for this pur...
@VincentQi tried to contact the Videotron technicians many times regarding the poor mobile signals in my son's school area, Lachine, Montreal. they could tell me nothing but "sorry" for my inconvenience. He can rarely receive any signal (3G), when he...
Bonjour je veux reset mon router, est-ce que cela supprime le mot de passe du wifi ou affecte le wifi directement?
Hello, Do I need a new chip or can I just swab the LG chip onto an iPhone 6 without changing my cell number ?Thanks.
trying to setup the wifi calling on samsung s9+ enable wifi calling. got the text confirmation. but error message " sorry , the service cannot be activated at the moment. .. Click here for the minimum requirements"
So when I had my iPhone and I accessed my voicemail, it was called "voicemail". But since switching to Galaxy S21, it says "Boite Vocale" ... same sim, I just swapped phones. All the instructions and everything else are still in English, so it is jus...
On Android phone, how do you get voicemail notifications without also getting a text message?
It's middle of 2021 now. How hard for Videotron to enable esim for iphone ?
Go to the Videotron.com site
First steps
User Guide
Gamification