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Forum Posts

Videotron extends the withdrawal of call charges to Israel

Videotron is extending the waiving of long-distance and SMS charges for our customers to Israel, the West Bank and the Gaza Strip until January 12, 2024. Roaming charges for customers in those regions will also be waived during that period.   No need...

VincentQ by Community Manager
  • 1432 Views
  • 1 replies
  • 0 kudos

988: New Suicide Crisis Helpline

988 is Canada's new helpline for anyone thinking about suicide or worried about someone they know. The line offers urgent and direct telephone and text support to people in every province and territory of the country.   Dial 988 for free assistance, ...

VincentQ by Community Manager
  • 1160 Views
  • 0 replies
  • 2 kudos

Flash Survey: Is night mode your jam?

The dark mode (or night mode) minimizes the white and bright colors of your mobile application interfaces to save your device battery and rest your eyes.   This seems to be the new trendy mobile feature: Messenger and even the Android settings menus ...

VincentQ by Community Manager
  • 4971 Views
  • 3 replies
  • 3 kudos

Flash Survey: Techno at the gym?

We know that January is the time when we are filled with guilt or good intentions and we hit the gym again (for a while at least).   I'm curious to know:   Do you have any technological essentials for getting back into shape? Apps, Connected objects...

VincentQ by Community Manager
  • 4304 Views
  • 1 replies
  • 0 kudos

Resolved! New iPhone

What iPhone device would you suggest me?

dellad by Viking
  • 9012 Views
  • 4 replies
  • 5 kudos

Resolved! Samsung S6 Android update

Hello My friend and I have the same cell phone Samsung S6 and he always receives the system update info before me. He's a client with Telus and Im Videotron : different provider, different timing ?? I don't understand why...  

Resolved! How to avoid data roaming charges while abroad?

Hi! I will be travelling to Europe next month with my family and I want to make sure I don't get charged for roaming ? (I phone 6s) Will I still be able to connect to a wifi network? 

Anne by Employee
  • 7340 Views
  • 2 replies
  • 2 kudos

Resolved! Going over my data plan

How do I know how much it will cost me when I bust my data plan?  Is there a way to block data if I realize I just busted?  I don't want to have a crazy bill at the end of the month.  What are my options!?! I have a iPhone 7 btw. I don't know if that...

Duudette by Chevalier
  • 5425 Views
  • 1 replies
  • 2 kudos