I got a phone subscription to videotron.
Got my sim in the mail last week now im trying to get it to work in my phone
I have an LG G3 and my wife has an S9 both fully unlocked and work LTE with Rogers/Telus.
The sim card wont register on Videotron network on either.
When i go toSettings and search manually for networks, both phones display a videotron option but on no phone will it connect. Both phones just sit there thinking about it
I have the APN settings for videotron but i cant even use that yet
Go to Solution.
So i rang them and they said that was indeed the problem and they told me they had activated it then wait 10 mins, restart my phone and it should work
I did all that, but it wont work...
And now customer service is closed...