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Call forwarding on a mobile phone

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Samurai

Call forwarding on a mobile phone

Hi,

 

I was wondering: is there a way to turn on/off call forwarding using the * + number combo ?

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Moderator - Solution Expert

Re: Call forwarding on a mobile phone

Hi McFly,

 

For an unconditional call forwarding, this is *21# to turn it on and #21# to turn it off. You have to dial **21*(destination number)# to program the number you want your calls forwarded to.

 

For a conditional call forwarding:
Call forward busy: *67# to turn it on, #67# to turn it off. To program the number, this is **67*(destination number)#
Call forward no reply: *61# to turn it on, #61# to turn it off. To program the number, this is **61*(destination number)#
Call forward not reachable (device turned off): *62# to turn it on, #62# to turn it off. To program the number, this is **62*(destination number)#

 

Thank you!

Initiate

Re: Call forwarding on a mobile phone

I heard that Tech must 1st remove the Voicemail to get Conditional Forwarding enabled

is that true ?

 

If NOT

Is I can set voicemail only when I'm on a call (busy) & get call forwarding for when I'm not able to reply within 20 seconds rings ?

 

Thanks !

Initiate

Re: Call forwarding on a mobile phone

Hello,

 

I heard that we need a tech to remove voicemail prior to get Conditional forwarding enabled and working as expected.

Is it true ?

 

If NOT;

Can I have voicemail activated only when I'm on the phone (busy)

and

get call forwarding to work when I'm not able to answer the call within 20 seconds timeline ?

 

Please, let me know.

Moderator - Solution Expert

Re: Call forwarding on a mobile phone

Tech support can't remove voicemail, nor any services for that matter. But you don't have to remove voicemail to configure conditional forwarding. This can usually be set directly inside the phone. If you give us your device brand and model, we can give you the steps to get it set up!

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