Forum Discussion

Jmsabourin's avatar
Jmsabourin
Initiate
01-02-2024

Outage

Poor communication from Videotron on when internet service will be restored. Statements like working on it, and may get to you, or even we are busy with calls just sucks.

No platitude please, just real hard facts about when service will be restored in Rockland, Ontario.

Forced to use data on phone to continue doing my work is going to cost me lots of money.

When will the INTERNET BE AVAILABLE in Rockland, Ontario. Specific known facts please

2 Replies

  • tollsbymailnyHello,

    ​As of now, Videotron has not provided a specific estimated time for restoring internet service in Rockland, Ontario. Their official outage page does not list any current major outages affecting the Rockland area . Additionally, Downdetector indicates that there are no widespread issues reported for Videotron services in Rockland at this time.   
    For the most accurate and up-to-date information regarding your specific situation, it's recommended to contact Videotron's Technical Support directly. They can provide details pertinent to your account and location. You can reach them via their support page