Forum Discussion

MetEyZ's avatar
MetEyZ
Initiate
02-18-2025

Low Internet speed

Hi, I want to know why my Internet speed is only 30 MB/s while I'm paying for 400 MB/s. If you have problems in the area I can understand, but you have to tell us that you are working to fix them.

  • BerengerL's avatar
    BerengerL
    Moderator - Solution Expert

    Hello, sorry about those service issues. Multiple factors are to consider in that case.

    Please note for privacy reasons we have removed your address, you're welcome to reach back directly in private via chat or social networks, then we'll be able to help: https://videotron.com/en/contact-us

    Have a nice evening.