Discussion de forum
turta345
04-14-2022Initiate
How to assign static local IP address to a device in Helix router?
I need to assign static local IP address to a device in Helix router. How to do this? Seems like impossible through mobile app
- 04-14-2022
Hi turta345!
The Helix Fi app does not have such feature but you can use the Helix gateway's admin page at http://10.0.0.1 to assign a static IP on your devices.
To log in, the default username is set to 'admin' while the default password is set to 'password'. If this does not work, there may be another password set and in this case, the only way to solve this is to do a factory reset on the unit.
When you have access to this page, you must select "Connected devices" in the menu on the left. Then use the "Edit" button next to the device of your choice in the section on the right. Lastly, check the "Reserved IP" box and specify the IP address of your choice using the same format as the gateway IP address ( 10.0.0.X ) then save your settings.
mproy
11-04-2024Officer
I have a device with a static ip address (outside of the dhcp range).
When I go to port forward to it, the Helix Fi does not pick up the device in the list of devices to which I can add port forwarding...
a) can I disable Helix Fi "kidnapping" the port forwarding portion of the Helix configuration
b) if not, how do I do it?