Discussion de forum
mcrootay
14-04-2020Chevalier
Devices cannot connect to Helix
I have a couple of devices (for example, an LG tablet and a PS Vita) that try to connect to my Helix network but are unable to - and it appears that it's the router that's not allowing the connection...
EricBuist
20-12-2020Officer
Having the same issue with my Sonos One and Fitbit Versa. An old Android tablet connects successfully on the 2.4GHz band though. I'm searching for a solution since a couple of days, to no avail. Seems the Helix Fi is not widespread enough to get a solution, other than adding a second router with a second wi-fi network, and not using Helix wi-fi (but leaving it on unless you wire the TV terminals).