Port 25 Blocked on Business Plan & Static IP

Hello, I have a business plan with you guys and a static IP address.I've been told that all ports are open for this plan yet after multiple test. I can clearly confirm that the port 25 is been blocked/filtered. I'm only allowed to pass through port 2...

How can i get english content on the Helix app

free preview

are there any free preview channels every month and how to see on guide? on free to me?

Where is the english content in Helix app

Where is the english content in Helix app?

New Helix Customer

Hi, I just switched to Helix from Bell and all my devices are working on the new wifi except the following: Google home miniBlink camerasSonos wireless speakers In all of the above, it asks to connect to the product's own temporary network in order t...

Does anyone know about WhatsApp not working in Dubai?

I am going to travel to Dubai next week but I read in an article that WhatsApp is not working in Dubai.I want to talk to my family using internet but despite this problem I won't be able to use WhatsApp video call because of this I am worried.News li...

Streaming Spotify from Helix to a Yamaha RX-V4A

I have Helix TV and a Yamaha Rx-V4A receiver. The receiver has WiFi and is able to stream music from various sources such as Amazon and various radio stations that also broadcast on the Internet.What I would like to do is "forward" Spotify from the H...

iPhone eSIM support

Hope videotrom can support eSIM on iPhone XR, XS and XS Max. Which means I don’t need a real sim from videotron to on my iPhone. That would help me a lot when I travelling around the world.

Disappointing Delivery iPhhone

I am extremely disappointed with the delivery service that Videotron uses: Planete Courier/Puralator.I waited all Thursday and the shipment was delayed due to a snow storm, which I understand. The next day, I wait all day and I receive and e-mail say...

Which 5G Bands - Not Frequencies - Are Used?

Which 5G bands specifically are used? Wikipedia suggests, that 1700 MHz is used by bands n66 and n86; 2100 MHz is used by bands n1, n34, n65, n66, n84 and n95; and 700 MHz is used by bands n12, n13, n14, n28, n29, n67, n83 and n85. For example, accor...

Blocked port...

Hello, I have explicitly opened the port range 56000:56100/udp on the Helix app and redirected it to my personal computer. When I run a port scanner available on the web, they all report that the port is closed... How so? Thanks in advance.

Videotron extends the withdrawal of call charges to Israel

Videotron is extending the waiving of long-distance and SMS charges for our customers to Israel, the West Bank and the Gaza Strip until January 12, 2024. Roaming charges for customers in those regions will also be waived during that period.   No need...

Stingray Loud

Why take Stingray Loud out ? Less service but no price decrease????

What are the essential digital devices in travel?

Since I travel a lot, I'm looking to find out what digital essentials I need for my **blip** to make my **blip** easier. If anyone has any information about this, I would be happy to share it with me.

User Center App Signing Me Out Constantly

The user center app does not stay signed in. I have tried reinstalling the app. It seems others are having the same issue. I think Videotron need to push an update to fix this.

User Center App Logging Me Out Constantly

Recently, my app has not been keeping me logged in. It seems others have been having this issue as well. I tried re-installing the app but that doesn’t work. I think Videotron needs to push an update to fix this issue.